(Translated by Google) Was supposed to be picked up at 18:05 at 18:20 but called where the taxi stayed was put through after 4 minutes on hold, connection lost, called again and was told driver is broken down, I can have another taxi with you in an hour, on the question why I was not called immediately, and that I am now going to miss my flight, I do not get an answer.
(Original)
Zou om 18:05 opgehaald worden om 18:20 maar gebeld waar de taxi bleef werd doorverbonden na 4 minuten in de wacht, verbinding verbroken nogmaals gebeld en krijg te horen chauffeur staat met pech, ik kan over uur andere taxi bij u hebben, op de vraag waarom ik niet gelijk gebeld ben , en dat ik nu mijn vlucht ga missen krijg ik geen antwoord.
B&V Techniek
2023-09-03
★★★★★
★★★★★
(Translated by Google) Neatly on time, good communication and confirmation by telephone in advance.
(Original)
Keurig op tijd, goede communicatie en telefonisch bevestiging vooraf.
Jill van Kuetsem
2023-09-03
Highly recommend!
We booked a taxi ride from Schiphol back home on 1st September.
Aziz, the taxi driver texted me within one minute when we landed.
He also phoned us to make sure we received his message.
We were quite stressed because we waited for more than one hour for our luggage’s.
However, Aziz was very patient to wait for us until we collected all of our luggage’s.
He sent us home professionally and smoothly. I will recommend this company to anyone who needs a taxi ride from or to Schiphol airport.
Yu-Ching Chen
2023-09-01
★★★★★
★★★★★
(Translated by Google) Top service and friendly staff.
(Original)
Top service en vriendelijk personeel.
Wilmer van Erk
2023-09-01
★★★★★
★★★★★
(Translated by Google) No taxi came, the good news told the operator is that you will get your money back. We have yet to see that, but there you are in the middle of the night, how do you get to Schiphol. Definitely not recommended this company.
(Original)
Geen taxi gekomen, het goede nieuws vertelde de telefoniste is dat u uw geld terugkrijgt. Dat moeten we nog zien, maar daar sta je midden in de nacht, hoe kom je naar Schiphol. Absoluut geen aanrader, dit bedrijf.
Ingrid Zoetmulder
2023-08-31
★★★★★
★★★★★
I will never call this company again when I need to catch a flight. I reserved and paid a trip from Amsterdam to Schiphol a day in advance via their website. The taxi driver never showed up. Contacting the call center didn't help either. They were not even aware that the driver was not showing up and they could not help me in any way to catch the flight on time. The only reason they got 2 iso 1 star is that they were quick to refund the money after I made a complaint.
Albena Georgieva
2023-08-31
★★★★★
★★★★★
I booked with this taxi company based on their promises of tracking flight information and seamless pick-up from Schiphol Airport. However, my experience was far from the commitment they made. Despite a 90-minute flight delay, they called me while I was still in the plane, clearly not monitoring the flight status as promised.
After enduring a long wait on the phone, I was informed that their car had mechanical issues and no other drivers were available.
This is the second time I've been inconvenienced due to their vehicle issues. The company suggested I find another taxi service to get home, a recommendation I gladly extend to anyone seeking a reliable transport option.
Fredrik Gustafsson
2023-08-30
★★★★★
★★★★★
(Translated by Google) Super communication, punctual, very comfortable car, helpful and very friendly driver.
(Original)
Super communicatie, stipt op tijd, zeer comfortabele auto, behulpzame en zeer vriendelijke chauffeur.
Marly Pols
2023-08-28
★★★★★
★★★★★
Driver was impatient and rude when we did not arrive at the agreed time. I don’t understand why because we were charged and paid the extra waiting time. The driver’s conduct was totally unacceptable under the circumstances.
Sven Polter
2023-08-27
★★★★★
★★★★★
(Translated by Google) Well organized, friendly driver
Highly recommended for when I need to arrange a taxi again
(Original)
Top geregeld , vriendelijke chauffeur
Echt een aanrader voor wanneer ik weer een taxi zou moeten regelen
Frank Veeneman
2023-08-26
★★★★★
★★★★★
The driver was on time, friendly, and knew exactly where I needed to go in the airport. Without his knowledge I would have ended up at the wrong terminal. Bless him!
MARY BEATLEY
2023-08-26
★★★★★
★★★★★
😡😡😡 Awful experience with this taxi company.
The driver deliberately took the longest route, despite my objections. Even when I pointed out, he refused to take an alternate route.
The company's customer service is equally disappointing.
Avoid this company at all costs.
Dominique
2023-08-25
★★★★★
★★★★★
(Translated by Google) Perfect. Without any problems. Right on time. Recommended.
(Original)
Perfect. Zonder problemen. Mooi op tijd. Aanrader.
harry stolker
2023-08-24
★★★★★
★★★★★
(Translated by Google) Words fail to describe how deeply disappointed and indignant I am about Taxicentrale Schiphol. This wasn't just a ride to the airport; this was the day we were going to emigrate. We had extra suitcases and luggage, plus two children and a dog. That is why we had made reservations no less than ten days in advance to exclude all risks.
On the day of departure we were ready with anticipation and a little nervous, but no one showed up. No one! When we tried to make contact we were told our ride was canceled and our money would be refunded. As if it mattered at the time! We felt completely let down and extremely stressed on what was already an emotionally charged day.
The inhumanity of this whole experience really shocked me. A company that so blatantly lets its customers down, especially in such crucial moments, does not deserve any trust. Save yourself the pain and risk, and opt for a reliable service. I would not recommend Taxicentrale Schiphol to anyone, but really to anyone.
NO ONE SHOULD USE THIS COMPANY ANYMORE.
(Original)
Woorden schieten tekort om te beschrijven hoe diep teleurgesteld en verontwaardigd ik ben over Taxicentrale Schiphol. Dit was niet zomaar een rit naar het vliegveld; dit was de dag dat we gingen emigreren. We hadden extra veel koffers en bagage, plus twee kinderen en een hond. Daarom hadden we maar liefst tien dagen van tevoren gereserveerd om alle risico's uit te sluiten.
Op de dag van vertrek stonden we vol verwachting en een beetje nerveus klaar, maar er kwam niemand. Niemand! Toen we contact probeerden te maken, kregen we te horen dat onze rit was geannuleerd en dat ons geld zou worden teruggestort. Alsof dat op dat moment nog iets uitmaakte! We voelden ons volledig in de steek gelaten en extreem gestrest op wat al een emotioneel beladen dag was.
De onmenselijkheid van deze hele ervaring heeft me echt geschokt. Een bedrijf dat zo schaamteloos zijn klanten in de steek laat, vooral in zulke cruciale momenten, verdient geen enkel vertrouwen. Bespaar jezelf de pijn en het risico, en kies voor een betrouwbare service. Ik zou Taxicentrale Schiphol aan niemand, maar dan ook echt aan niemand aanbevelen.
NIEMAND ZOU DIT BEDRIJF MEER MOETEN GEBRUIKEN.
Lennart De vries
2023-08-23
★★★★★
★★★★★
Responsive, cordial and friendly
Dick van Motman
2023-08-23
★★★★★
★★★★★
(Translated by Google) Excellent service and well on time 😊
(Original)
Prima service en ruim optijd 😊
Aad Schollaardt
2023-08-22
★★★★★
★★★★★
(Translated by Google) Great service!
Woman on the phone was very nice and helpful when I wanted to make a change. The driver was also very nice and responded immediately to messages. Quickly at home for a reasonable price, recommended.
(Original)
Top service!
Vrouw aan de telefoon was erg aardig en behulpzaam toen ik een wijziging wilde doorgeven. De chauffeur was ook heel aardig en reageerde direct op berichtjes. Snel thuis voor een schappelijke prijs, aanrader.
Roy Moerman
2023-08-22
★★★★★
★★★★★
(Translated by Google) Excellent service. 20 minutes in advance a text message that the taxi driver is on his way with his telephone number. On time to the airport, no stress.
(Original)
Prima service. 20 minuten van tevoren een sms dat de taxi chauffeur onderweg is met zijn telefoonnummer. Op tijd naar de luchthaven, geen stress.
Oussama Chougna
2023-08-21
★★★★★
★★★★★
Easy booking, driver showed up early and waited patiently, smooth and courteous ride. Price is expensive but the most cost effective taxi option.
Dita Vyslouzilova
2023-08-21